Organisational Effectiveness Inventory®

Research and development by Robert A. Cooke, Ph.D. and J. Clayton Lafferty, Ph.D.

The Organisational Effectiveness Inventory (OEI) is your gateway to a deeper understanding of your organisation’s culture and performance — gained through the perspectives of the people who live it every day.

A partner to the Organisational Culture Inventory® (OCI®), the OEI provides valid, reliable, and usable “climate” data on the structures, systems, technologies, and skills/qualities that shape your culture — and how they can be modified and developed to improve long-term effectiveness at the individual, group, and organisational levels.

OEI accredited employee reviewing the survey with team members

How it works

The OEI is a 128-question survey that gathers confidential feedback from your employees on:

  • their experience and perceptions of things that influence, and can be changed to improve, your organisation’s culture and its performance.
  • the outcomes of your culture for individuals (e.g., their engagement), groups (teamwork), and the organisation as a whole (adaptability and overall quality of products/services).

The survey takes about 20 minutes to complete and can be supplemented with up to 40 items or questions of your choice.

Members’ responses to the survey are aggregated and electronically analysed to generate a report to support your organisational development or culture change initiative. When administered along with the culture survey, you are provided with a combined OCI/OEI feedback report that integrates the results of the two assessments. An accredited practitioner then guides you through the findings and the steps required for successful change management.

The OEI survey is available online on almost any digital device as well as in hard copy format.

Complementary tools

We recommend that you apply the OEI in tandem with the Organisational Culture Inventory, which focuses on behavioural norms and expectations, to get a comprehensive picture of the organisation’s operating culture, current outcomes, and levers for changing culture and strengthening performance. The Life Styles Inventory™ and ACUMEN® Leadership WorkStyles™ 360 feedback assessments can be used as a follow-up when the OEI results indicate that improvements in leadership are needed.

The benefits for your organisation

The OEI measures effectiveness at the individual, group and organisational levels and identifies the internal practices and conditions that lead to effectiveness both directly and indirectly via their impact on culture.

The OEI can be used as part of organisational change initiatives as a tool for:

  • assessing members’ attitudes, motivation, and stress levels
  • identifying performance targets for the organisation as well as for members and teams and/or subunits within which they work
  • documenting the need and the “case” for improvement and change
  • selecting organisational development strategies and levers for culture change
  • monitoring and evaluating the impact of change and development initiatives and interventions

Make the OEI part of your drive for change

The OEI is best applied by OD specialists who’ve been trained to use it. We offer two options:

  • One of our network of accredited and experienced consultants can help you to use the OEI, identify relevant changes in systems and structures, and improve problem solving and performance. Simply contact us to team up with a consultant who’s right for your organisation.
  • You can do it yourself by attending the Culture accreditation workshop where we will ensure you have the skills to administer OCI and OEI, identify the changes needed, and help the organisation grow and develop. To get started, contact us to register for the accreditation workshop.

If you would like to know more about the Organisational Effectiveness Inventory, or any of our wide range of assessments, please get in touch and we will be happy to assist you. 

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