• Create Constructive Cultures and Impact the World

    Over 30 years of research across thousands of organizations using the Organizational Culture Inventory® has shown positive relationships between Constructive cultural norms (that is, expectations for members to behave constructively in order to “fit in”) and motivation, engagement, teamwork, quality, external adaptability and, ultimately, profitability.

  • ‘Unbossed Culture’ Takes Performance To New Heights

    Leaders now hold each other accountable. Their vulnerability has promoted inclusiveness, built trust and showed commitment to employees. Employees are engaged, their ideas are flowing and they’re taking ownership.

  • Leadership Glue Delivers Speed, Agility, & Aligned Action

    Hanes’ approach to developing their leaders is distinct in that their leaders are required to experience LSI three times before moving forward to the next level development program.

  • How Quantitative and Qualitative Results Lead to Real-Time Change

    The leaders at ERDMAN saw an opportunity for the senior leadership team to set the tone and expectations for the entire company and help drive needed business results. While never an overnight change, culture transformation is a vital part of an organization’s success when done correctly and ERDMAN has already begun to see the results…

  • Quantifying and Aligning Workplace Culture Post-Merger

    While it’s never an overnight change, culture transformation is a vital part of an organization’s success when done correctly. With 12 years of experience and the assessment tools that provided quantitative data showing where we are, where we want to go, and how we need to get there – Inclusa’s culture journey seemed attainable.

  • Johnsonville Sausage: Ensuring a Culture for Growth

    Members and leaders of Wisconsin-based Johnsonville Sausage have a bold vision to “be the best company on earth.” This requires that the leading national sausage brand be culturally prepared and poised for aggressive innovation on its way to growing and becoming a $1 billion company. An important step was determining whether the company’s Research and…

  • Culture Shift + Leadership Development = Sustainable Results for Advocate Health Care

    As the largest health system in Illinois, Advocate’s challenge was to increase and stabilize engagement, focus on culture change, and strengthen relations within a high-profile, semi-autonomous unit that struggled with negative team dynamics, unproductive work relations, and entrenched passive-aggressive behavior.

  • Culture Change at HKS: Resilient and Responsive

    Dallas, Texas-based architectural firm HKS Architects creates places that enhance the human experience, like the US Bank Stadium, home of the 2018 Super Bowl. After collecting employee satisfaction data for 10 consecutive years, leadership sought to better understand the current culture and the roadblocks that were inhibiting employees from taking the most successful actions.

  • Ultimate Culture Webinar – What are your Blind Spots? with Jim Haudan and Rich Berens

    Root Inc Chairman, Jim Haudan, and CEO and Chief Client Fanatic, Rich Berens, reveal the five most common blind spots that thwart leaders and their organizations from attaining higher levels of member engagement and creating real and meaningful strategic and culture change. They outline how to create a thriving organization by focusing on purpose over…

  • The Missing C in C-Suite = Culture

    Marti Wronski, General Counsel and SVP with the Milwaukee Brewers Baseball Club, shares: “Successful transformation happens when the majority of people in the company have aligned beliefs and when proper leadership mindsets fuel consistent action.”

  • A Historic Shift in Expecting Leaders to Understand and Evolve Culture

    We are experiencing a historic shift in how people view the importance of culture and culture change. As a result, most CEOs and other top leaders will be expected to understand and deal with culture challenges proactively, or they will be considered both financially and morally negligent. Yes, financially and morally negligent. We are seeing top…

  • In Conversation with Edgar Schein: Answering Three Common Questions about Culture

    Culture can often be like a wet bar of soap—too slippery to grasp. To harness its force, we first need to understand its nature and dynamics. And there’s no better person to help us get a handle on organizational and team culture than Edgar Schein, one of the world’s most well-known culture pioneers.

  • Post #200 on CultureU – 7 Essential Insights Normally Missed in Culture Change Efforts

    This milestone post is a salute to passionate and experienced culture and performance change agents. You understand the power of culture in organizations and the challenge, frustration, restlessness, and exhilaration inevitably linked to intentional culture-related action. We’re living in the absolute best time in history to be involved in meaningful culture change. Culture is finally…

  • Closing the Massive Gaps Between Culture Awareness, Education, and Action

    It’s time to turn the culture world upside down and explode many incorrect notions that are preventing meaningful culture change for organizations and society. We’ve reached a critical point where most leaders are aware culture is important, but they range from being confused to intentionally uninformed about what culture change is all about. This culture…

  • 8 Culture Change Secrets Most Leaders Don’t Understand

    I spent 15 years learning and applying culture insights as a senior executive and consultant across multiple organizations before I started to proactively reach out to top culture pioneers and experts to learn about their culture facts and fundamentals. We can’t learn much about culture from the popular press and most social media is dominated…

  • 20 Organizational Culture Change Insights from Edgar Schein

    Grâce cette publication, vous pourrez accélérer le changement de votre culture organisationnelle. Chaque leader comprendra ici les bénéfices des réflexions critiques sur la culture ainsi que la résolution de problèmes, le changement, l’engagement, la stratégie, le recrutement et le consulting avec Edgar Schein, Professeur Émérite au MIT Sloan School of Management et personnalité la plus…

  • The Common Ground of Qualitative and Quantitative Culture Development Approaches (Part Two)

    This is the second post from a discussion between Professor Edgar Schein, arguably the #1 workplace culture expert in the world and a strong critic of culture surveys, and Dr. Robert A. Cooke, creator of the most widely used organizational culture assessment in the world. The discussion resulted in 12 key areas of common ground…

  • The Common Ground of Qualitative and Quantitative Culture Development Approaches (Part One)

    What happens when you have a discussion with Professor Edgar Schein, arguably the #1 workplace culture expert in the world and a strong critic of culture surveys, and Dr. Robert A. Cooke, creator of the most widely used organizational culture assessment in the world? It was exciting to see this discussion unfold to a point…

  • Workplace Culture vs. Climate – why most focus on climate and may suffer for it

    Culture is a hot topic. It was the Merriam-Webster “word of the year” for 2014. Leaders and experts across the world are talking about how to develop an agile culture, implement a lean culture, overcome the culture clash in acquisitions, and many other areas of culture change. Unfortunately, the reality is that most of these…

  • The Four Roots of Employee Engagement

    Haven’t we talked about employee engagement enough? Nope! Because despite the amount of time, energy and effort that organizations around the globe are investing in helping engage people in work, things aren’t improving much. Weekly pizza socials, guest speakers and telecommuting options are certainly appealing. I like pizza as much as the next guy. And,…

  • The first principle of successful culture shaping – The Shadow of the Leader

    I wrote about the four reasons culture-shaping efforts fail in my previous post (Organizational culture has reached a tipping point, yet many culture change initiatives fail for four key reasons). But what makes them succeed? What makes some culture-change efforts successful where others become simply another ‘flavor of the week’ training session that never translates…

  • The quickest way to find out what’s really valued (And how to change it)

    Most leaders can describe the values of their organization, but fewer are successful at ‘walking that talk’.  In fact, as communication increases about an organization’s values, there’s a greater risk that employees and customers will become cynical. Why? Because the gap between the ‘walk’ and ‘talk’ is always more visible than we think. As anyone…

  • Create the cultural conditions for engagement with The Engagement Cycle

    Leaders today know that employee engagement is the key to high performance, so let’s look below the surface and see what’s really involved in creating an engaged workforce. One definition of engagement includes both the aspects of emotional involvement and commitment. You will want to keep those two aspects in mind as you continue to…

  • Top 10 CultureUniversity.com Posts in 2014

    It’s been an exciting first year for CultureUniversity.com.  We launched in March, 2014 with the purpose to positively impact society on a global scale through culture awareness, education, and action. I was frustrated with all the superficial and incorrect information about the subject of workplace culture and wanted to bring visibility to what some of…

  • Culture is the Small Guy’s Advantage

    When you know that your company will never be the low-cost producer nor will it ever have enough cash to outspend the big cat, there’s no choice but to find other ways to skin that cat. Thousands of small to medium sized businesses are successfully doing this. “How?” you ask. The answer lies within those…

  • The cure for hardening corporate arteries? Creating a culture of agility

    What company in the world has not been going through sudden shifts wrought from major, disruptive change? Consumer technology companies, health care companies, automakers, and smart phone manufacturers are among industries whose very foundation is more like shifting quicksand. To survive and grow, and even regain competitive advantage, many companies are grappling with ways to…

  • The future of customer experience improvement is all about culture

    When you think about companies that provide an incredible customer experience, it’s no coincidence they are the exact same companies that have amazing cultures. Think Southwest Airlines, Ritz Carlton, Zappos, Nordstroms…great customer service and great workplace cultures since culture is the ultimate driver of a sustainably exceptional customer experience. “Customer experience” is a hot subject…

  • WE WIN, Unite Your Team to Make an Impact

    A popular post I wrote for TLNT.com last year on organizational culture change is still on the first page of google search results for that topic. I approached a training video company with course content based on that post and they felt culture is a topic best suited for top leaders. They explained that training video…

  • The Sweet Spot of Success – Understanding Culture, Change and Leadership to Accomplish Business Results

    A Sweet Spot exists at the intersection of three areas of context for any business transformation (Change). It is critical for leaders to get context clarity on these areas to make the difference between a resounding successful change and a crashing failure.

  • Gain engagement and buy-in through a strategy launch

    Think of the last time you bought a product you were very excited about. Maybe it was the iPhone 6 with its sleeker look, improved features and screen size that forces you to buy pants with bigger pockets. Maybe it was the Lululemon yoga pants that are comfortable and stylish at the same time. Or…

  • Culture Clash: Overcoming the #1 challenge with mergers & acquisitions

    Mergers and Acquisitions have now been cited by Goldman Sachs as the primary global growth strategy for large-cap companies. The last twelve months have seen the return of the strategic inquirer, with blue chip companies driving deal frequency and volumes not seen since 2007 and 2008. Yet, almost religiously, study after study shows that mergers…