This milestone post is a salute to passionate and experienced culture and performance change agents. You understand the power of culture in organizations and the challenge, frustration, restlessness, and exhilaration inevitably linked to intentional culture-related action. We’re living in the absolute best time in history to be involved in meaningful culture change. Culture is finally…

It’s time to turn the culture world upside down and explode many incorrect notions that are preventing meaningful culture change for organizations and society. We’ve reached a critical point where most leaders are aware culture is important, but they range from being confused to intentionally uninformed about what culture change is all about. This culture…

I spent 15 years learning and applying culture insights as a senior executive and consultant across multiple organizations before I started to proactively reach out to top culture pioneers and experts to learn about their culture facts and fundamentals. We can’t learn much about culture from the popular press and most social media is dominated…

Grâce cette publication, vous pourrez accélérer le changement de votre culture organisationnelle. Chaque leader comprendra ici les bénéfices des réflexions critiques sur la culture ainsi que la résolution de problèmes, le changement, l’engagement, la stratégie, le recrutement et le consulting avec Edgar Schein, Professeur Émérite au MIT Sloan School of Management et personnalité la plus…

Culture is a hot topic. It was the Merriam-Webster “word of the year” for 2014. Leaders and experts across the world are talking about how to develop an agile culture, implement a lean culture, overcome the culture clash in acquisitions, and many other areas of culture change. Unfortunately, the reality is that most of these…

Haven’t we talked about employee engagement enough? Nope! Because despite the amount of time, energy and effort that organizations around the globe are investing in helping engage people in work, things aren’t improving much. Weekly pizza socials, guest speakers and telecommuting options are certainly appealing. I like pizza as much as the next guy. And,…

I wrote about the four reasons culture-shaping efforts fail in my previous post (Organizational culture has reached a tipping point, yet many culture change initiatives fail for four key reasons). But what makes them succeed? What makes some culture-change efforts successful where others become simply another ‘flavor of the week’ training session that never translates…

The GM ignition switch recall tragedy led to at least 13 deaths and was the result of 11 years of failure on many levels.  It’s a live case study on a sad culture crisis we all can and must learn from since culture is the most powerful force in organizations.  Rarely do we have a chance…

Creating an exceptional customer experience has become a top priority for the world’s greatest organizations as more companies realize that an exceptional customer experience can be a true competitive advantage.  An exceptional customer experience requires an exceptional organizational culture.

Core values are traits or qualities that represent deeply held beliefs. They reflect what is important to us, and what motivates us. In an organization, values define what it stands for and how it is seen and experienced by all stakeholders (customers, employees, service partners, suppliers and communities). In this organizational context, values are moving…

With a global focus on the 2014 Boston Marathon, we take time to remember those impacted by the events of the 2013 Marathon.  It is important to always remember the countless examples of courage, support, and life-saving heroics. One example of the many organizations providing support at the 2013 Marathon was the American Red Cross.  …

What is the level of trust in your culture? What do employees think of senior management? Research says that only 49% of employees trust senior management. The scores for CEO’s are even more dismal; 28% of surveyed employees felt the CEO was a credible source of information.

Whether your business is large or small, if you are the CEO, you are also the CCO—the Chief Cultural Officer. Culture matters – it is what makes the difference between a thriving, profitable, and growing business and one that is lethargic and struggling. The CCO who takes on the creating, shaping, and development of the…

During his many years of working with groups around the world, Stephen R. Covey (best-selling author of The 7 Habits of Highly Effective People) had the incredible opportunity to personally observe how organizations best leverage the unique contributions of everyone in the workforce, regardless of their age, generation or style.  After studying a wide-range of…

Jim Collins said that “a culture of discipline is not a principle of business, it is a principle of greatness.”  Those words might resonate with many leaders who are feeling frustrated about aspects of accountability, attention to detail, collaboration, or some other area in their organization.  The reality is that discipline must start with the…

It’s time for leaders in all organizations (non-profit, for-profit, healthcare, government, education, etc.) to get serious about how culture is impacting their performance.  At Culture University we believe that all leaders need to build on that understanding, engage their organizations to harness the incredible power of culture, and strive to make a meaningful impact.

The good news is that culture has caught on as a concept but Edgar Schein, a top culture thought leader, says it’s just as a “word” and people need to be aware that 90% of their behavior is driven by cultural rules and not personality.  He shared this and other key insights about culture and…

Culture is a hot topic but remains a tremendous opportunity for most organizations to further support their purpose, solve problems, and improve performance. One of the foremost authorities on the subject of culture is Edgar Schein, Professor Emeritus with MIT Sloan School of Management, and author of many best sellers including The Corporate Culture Survival…