Culture Makes the Difference in the Business Objects and Crystal Decisions Merger

In July of 2003, California-based software firm Business Objects completed a $1.3 billion merger with Canadian company Crystal Decisions. It was a cross-border merger of mid-sized international leaders in the fast-growing business intelligence software realm, requiring the integration of not only competing technologies but also vastly different cultures. Merging the two entities successfully would require a deliberate approach fueled by accurate insights about both companies and their people.

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