We are collecting information to provide feedback to you, your colleague, your team, or your organization to support change and development initiatives. This information and feedback will focus on such topics as the culture and climate of your organization; the styles and effectiveness of your group; your personal styles, skills, and performance; and/or the behaviors, impact, and effectiveness of a colleague. Please see the “How will we use your data?” section below, which provides more information about the specific survey you are completing or exercise in which you will be participating.

Human Synergistics survey, diagnostic inventory, and experiential exercise websites ask you to provide information about yourself, another person you know well, or your group or organization.  

The types of personal information that may be collected at our sites or provided by your organization include: name, organization, e-mail address, and demographic and positional information pertinent to the use of the survey or exercise you are completing and directly related Human Synergistics products and services.

We may collect certain technology-related information when you visit our Web pages such as the type of browser and/or operating system you are using, the screen resolution of your monitor, the domain name of your Internet service provider, and the Internet Protocol (IP) address of the device you are using to access the site.

Human Synergistics is a Data Controller (as defined by the European Commission) with respect to all of the information collected. 

Human Synergistics, as a Data Controller, reserves the right to use the collected data for the on-going statistical norming and validation of its surveys, measurement scales, and simulations. To that end, we may create anonymized data files consisting of the answers of specific groups of respondents (based on demographic or positional variables) from multiple organizations. Similarly, we may develop anonymized files consisting of the solutions proposed by individuals and teams to problems posed by our survival simulations and business exercises. These files would be used to support analyses to improve our surveys and exercises as well as to develop and market new products that may be of interest to you, your organization, your industry, and the marketplace in general. We also use aggregated or archived data to carry out research on individuals, groups, and organizations and publish the results in journals, books, manuals, or other outlets. Such research by Human Synergistics staff and co-authors is guided by the code of ethics of the American Psychological Association. The confidentiality of individual respondents and their organizations is maintained in the use of these aggregated data sets.

You will not be asked to: provide information related to ordering additional products; express opinions or feedback on products (except prototypes); subscribe to other HSI services; or participate in online forums (except those, if any, directly relevant to the survey or exercise that you are currently completing). We will not use your information for marketing purposes. We may sometimes use the non-personal information that we collect to improve the design and content of our site and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze and facilitate site usage. We may disclose personal information in response to a legal process, for example, a court order or a subpoena. We also may disclose such information in response to a law enforcement agency's request though, to date, Human Synergistics has not been required to provide information in response to such requests. Agents and contractors of Human Synergistics who have access to personal information are required to protect this information in a manner that is consistent with this Privacy Statement by, for example, not using the information for purposes other than carrying out the services they are performing for Human Synergistics. Other than with these agents and contractors, we will not share information with third parties (e.g. marketers, magazine publishers, retailers, participatory databases, and non-profit organizations) that might want to market products or services to you. Finally, Human Synergistics will not use or transfer personal information in ways unrelated to those described above without providing you with an opportunity to opt out of any such unrelated use.

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security and prevent its loss, and correctly use the information we collect online. We store your survey or exercise data on a server hosted by Rackspace. Visit their website to learn more: https://www.rackspace.com/en-us/about/datacenters

We store your survey or exercise data on a server hosted by Rackspace in Texas, USA, and in the United Kingdom for data recovery purposes. Visit their website to learn more: https://www.rackspace.com/en-us/about/datacenters. 

Human Synergistics retains personal data, as necessary, for the duration of the relevant business relationship. We may also retain personal data for longer than the duration of a project or the initial business relationship should we need to retain it to respond to follow-up questions from clients, provide clients with analyses on changes between the initial data and subsequent retest data, protect ourselves against legal claims, use it for analysis or historical record-keeping, or comply with our information management policies and schedules. If you request that we delete your personal data, Human Synergistics will make reasonable attempts to delete all instances of the information in their entirety. 

Yes, survey and/or exercise responses and personal data collected in Europe and elsewhere throughout the world are transferred to servers in the US for storage and scoring. These data will be accessible to employees and contractors of Human Synergistics located in the United States and New Zealand while maintaining the server and servicing the survey and/or exercise software. Data may also be transferred to Human Synergistics InterConnext GmbH in Germany for additional processing and storage.

Members of the European Union should note that European Commission has recognized New Zealand as providing adequate protection to personal data.  Also, Human Synergistics, Inc., located in the United States, adheres to the EU-US and Swiss-U.S. Privacy Shield concerning the transfer of personal data from the European Union and the United Kingdom or Switzerland to the USA. Accordingly, we follow the EU-US and Swiss-U.S. Privacy Shield Principles published by the U.S. Department of Commerce (“Principles”) with respect to all such data. If there are any conflicts between the policies in this statement and the Principles, the Principles will govern. To learn more about the Privacy Shield program, and to verify our certification, please visit https://www.privacyshield.gov/list. You may also view our Privacy Shield Statement on our Web site at https://www.humansynergistics.com/privacy-shield. 
We also follow the terms of the Brazilian LGPD - General Law for the Protection of Personal Data in Brazil, obeying the principles of: I - Necessity, II Transparency, III Adequacy, IV Free access, V Data Quality, VI Security, VII Prevention, VIII Accountability and provision of accounts, IX Non-discrimination and X Purpose.

For information about our products and services, please email info@humansynergistics.com or call us at 847-590-0995. Please visit our Website at www.humansynergistics.com.

For support using our survey or exercise website, please email us at survey@humansynergistics.com.

Representative in the EU:
Human Synergistics InterConnext GmbH
Krampenhausweg 1
40882 Ratingen, Germany
E-Mail: john.vanetten@humansynergistics.de

The responses you provide to the Leadership WorkStyles™ (LWS) survey items will be scored and analyzed to generate feedback that will be used for leadership, management, and/or individual development.

The feedback reports developed on the basis of LWS data describe leaders' thinking and behavioral styles, the functional and dysfunctional aspects of these styles and, in some cases, individual well-being. These reports include text and figures that summarize the survey responses by the leader profiled against descriptions provided by others such as peers, direct reports, or superiors. Responses by individual others are combined with those by at least two additional people, except in the case of superiors who consent to have their responses reported separately.

The feedback reports are provided to recipients in either electronic or hard-copy format through the consultant, trainer, or coach administering the development program. Note that in most cases, HSI delivers feedback reports indirectly via program administrators rather than directly to the individuals being described. If you do not know who is administering the program in which the LWS is being used, you can contact your supervisor or human resources department to discuss how and by whom the report will be delivered.

The survey results are intended to support personal and professional development initiatives and will be used by the focal individuals to establish action plans. Therefore, HSI reserves the right to correct any data collection errors or omissions that would otherwise affect the accuracy or completeness of the feedback provided to the individuals participating in the development program.

Data summarized in individual feedback reports within organizations, departments, courses or training sessions might be combined with data in similar reports to generate composite results and group-level reports. In developing these reports, personally identifiable data are aggregated in ways that maintain individuals’ confidentiality.

Responses to Customer ServiceStyles™ (CSS) will be scored and analyzed to provide feedback to an organization, division, or subunit on its customer service styles. Your data will be combined with that provided by others to generate composite results and organizational or unit-level feedback reports. In developing these reports, the survey responses of individuals are aggregated in ways that protect their confidentiality.

Results will be generated and reported only when data have been provided by 5 or more respondents (unless members of smaller groups of customers or clients consent to the preparation and delivery of such reports). The same guidelines pertain to the reporting of results for groups identified on the basis of demographic or positional strata—such as organizational level, tenure, job category, age, gender or other such factors.

The feedback will focus on the organization's or department's customer service styles. The survey results are intended to provide insights into the quality of service provided to internal or external customers/clients and will be used to improve the ways in which service providers approach their work and interact with customers. Therefore, HSI reserves the right to correct any data collection errors or omissions relating to unit, demographic or positional variables that would otherwise affect the feasibility or accuracy of the feedback reported on groups and/or units within the organization.

Responses to the Group Styles Inventory™ (GSI) will be scored and analyzed to provide feedback to your group about its styles and effectiveness. Your data will be combined with that provided by others within your group to generate composite results. In developing these results, the survey responses of individuals are aggregated in ways that protect their confidentiality. Note, however, that your consultant, facilitator, or trainer may share (or ask you to share) your individual survey results for team-building purposes.

The feedback will focus on the styles of your group with respect to the way members interacted with another and approached the problem being addressed. It will also focus on outcomes such as the acceptance and perceived quality of the solution. The survey results may be used to identify possible targets for change as well as team-building strategies. Therefore, HSI reserves the right to correct any data collection errors or omissions relating to the group or team to which respondents belong or their demographic or positional variables that would otherwise affect the feasibility or accuracy of the feedback reported on teams, groups and/or units within the organization.

The responses you provide to the Life Styles Inventory™ (LSI) will be scored and analyzed to generate feedback that will be used for leadership, management, and/or individual development.

The feedback reports developed on the basis of LSI data describe individuals’ thinking and behavioral styles, the functional and dysfunctional aspects of these styles and, in some cases, personal effectiveness and satisfaction. These reports include tables and figures that summarize the survey responses by the focal individual (e.g., the leader or member participating in the development program) profiled against descriptions provided by others such as peers, direct reports, or superiors. Responses by individual others are combined with those by at least two additional people, except in certain cases in which superiors have consented to have their responses reported separately.

The feedback reports are provided to recipients in either electronic or hard-copy format through the consultant, trainer, or coach administering the development program. Note that in most programs, HSI delivers feedback reports indirectly via program administrators rather than directly to the individuals being described. If you do not know who is administering the program in which the LSI is being used, you can contact your supervisor or human resources department to discuss how and by whom the report will be delivered.

The survey results are intended to support personal and professional development initiatives and will be used by the focal individuals to establish action plans. Therefore, HSI reserves the right to correct any data collection errors or omissions that would otherwise affect the accuracy or completeness of the feedback provided to the individuals participating in the development program.

Data summarized in individual feedback reports within organizations, departments, courses, or training sessions might be combined with data in similar reports to generate composite results and group-level reports. In developing these reports, personally identifiable data are aggregated in ways that maintain individuals’ confidentiality.

The responses you provide to the Leadership/Impact^® (L/I) survey items will be scored and analyzed to generate feedback that will be used for leadership development.

The feedback reports developed on the basis of L/I data describe the impact that leaders have on the behavior and performance of others, the leadership strategies that account for this impact, and their personal and organizational effectiveness. These reports include text, tables and figures that summarize the survey responses by the leader profiled against descriptions provided by others such as their peers, direct reports, or superiors. Responses by individual others are combined with those by at least two additional people except in the case of superiors who consent to have their responses reported separately.

The feedback reports are provided to recipients in either electronic or hard-copy format through the consultant, trainer, or coach administering the development program. Note that in most cases, HSI delivers feedback reports indirectly via program administrators rather than directly to individuals being described. If you do not know who is administering the program in which Leadership/Impact is being used, you can contact your supervisor or human resources department to discuss how and by whom the report will be delivered.

The survey results are intended to support personal and professional development initiatives and will be used by the focal individuals to establish action plans. Therefore, HSI reserves the right to correct any data collection errors or omissions that would otherwise affect the accuracy or completeness of the feedback provided to the leaders participating in the development program.

Data summarized in individual feedback reports within organizations, departments, courses or training sessions might be combined with data in similar reports to generate composite results and group-level reports. In developing these reports, personally identifiable data are aggregated in ways that maintain individuals’ confidentiality.

The responses you provide to the Management/Impact^® (M/I) survey items will be scored and analyzed to generate feedback that will be used for management development.

The feedback reports developed on the basis of M/I data describe the impact that managers have on the behavior and performance of others, the management approaches that account for this impact, and their personal and organizational effectiveness. These reports include text, tables and figures that summarize the survey responses by the manager profiled against descriptions provided by others such as their peers, direct reports, or superiors. Responses by individual others are combined with those by at least two additional people except in the case of superiors who consent to have their responses reported separately.

The feedback reports are provided to recipients in either electronic or hard-copy format through the consultant, trainer, or coach administering the development program. Note that in most cases, HSI delivers feedback reports indirectly via program administrators rather than directly to the individuals being described. If you do not know who is administering the program in which Management/Impact is being used, you can contact your supervisor or human resources department to discuss how and by whom the report will be delivered.

The survey results are intended to support personal and professional development initiatives and will be used by the focal individuals to establish action plans. Therefore, HSI reserves the right to correct any data collection errors or omissions that would otherwise affect the accuracy or completeness of the feedback provided to the managers participating in the development program.

Data summarized in individual feedback reports within organizations, departments, courses or training sessions might be combined with data in similar reports to generate composite results and group-level reports. In developing these reports, personally identifiable data are aggregated in ways that maintain individuals’ confidentiality.

Responses to the Management Effectiveness Profile System™ (MEPS) will be scored and analyzed to generate feedback that will be used for leadership, management, and/or individual development.

The feedback reports developed on the basis of MEPS data describe the focal manager’s proficiency with respect to 14 specific management skills organized into 3 areas: Task, Personal, and Interpersonal. These reports include text and tables that summarize the survey responses by the manager profiled against descriptions provided by others such as his/her peers, direct reports, or higher-level managers. Responses by individual others are combined with those by at least two additional people except in the case of higher-level managers who consent to have their responses reported separately.

The feedback reports are provided to recipients in either electronic or hard-copy format through the consultant, trainer, or coach administering the development program. Note that in most cases, HSI delivers feedback reports indirectly via program administrators rather than directly to the individuals being described. If you do not know who is administering the program in which MEPS is being used, you can contact your supervisor or human resources department to discuss how and by whom the report will be delivered.

The survey results are intended to support personal and professional development initiatives and will be used by the focal individuals to establish action plans. Therefore, HSI reserves the right to correct any data collection errors or omissions that would otherwise affect the accuracy or completeness of the feedback provided to the managers participating in the development program.

Data summarized in individual feedback reports within organizations, departments, courses or training sessions might be combined with data in similar reports to generate composite results and group-level reports. In developing these reports, personally identifiable data are aggregated in ways that maintain individuals' confidentiality.

Responses to the Organizational Culture Inventory^® (OCI^® and OCI^®-Ideal) will be scored and analyzed to provide feedback to your organization, division, or subunit on its culture. Your data will be combined with that provided by others within your organization, subunit, team, and/or demographic group to generate composite results and unit-level feedback reports. In developing these reports, the survey responses of individuals are aggregated in ways that protect their confidentiality.

Results will be generated and reported only for units and teams with 5 or more respondents (unless members of smaller teams consent to the preparation and delivery of such reports). The same guidelines pertain to the reporting of results for groups identified on the basis of demographic or positional strata—organizational level, tenure, job category, age, gender or other such factors.

The feedback will focus on the organization’s current culture, measured in terms of “what’s expected” of members, and/or its ideal or preferred culture, reflecting what members believe should be expected to maximize their satisfaction and performance. Additional feedback will center on other factors measured by the OCI (and that are related to culture) such as members’ motivation and satisfaction, the quality of the organization’s products or services, and its capacity to change and improve. The survey results are intended to support organizational development initiatives, quality improvement programs, mergers and acquisitions, and other efforts to improve organizations and their impact on employees, clients, or other stakeholders. Therefore, HSI reserves the right to correct any data collection errors or omissions relating to unit, demographic or positional variables that would otherwise affect the feasibility or accuracy of the feedback reported on groups and/or units within the organization.

Responses to the Organizational Culture Inventory^® (OCI^® and OCI^®-Ideal) will be computer scored, summarized on a culture profile, and made available to you immediately after you’ve completed the OCI. If you’re taking the inventory as part of a course, seminar, or team project, your responses may be combined with those of others to generate a composite profile. You may choose to share your individual profile with the facilitator of your program or your course instructor.

Your survey responses may also be combined with those by others to provide feedback to your organization, division, or subunit on its culture. More specifically, your data may be combined with that provided by others within your organization, subunit, team, and/or demographic group to generate composite results and unit-level feedback reports. In developing these reports, the survey responses of individuals are aggregated in ways that protect their confidentiality.

Results for this combined feedback will be generated and reported only for units and teams with 5 or more respondents (unless members of smaller teams consent to the preparation and delivery of such reports). The same guidelines pertain to the reporting of results for groups identified on the basis of demographic or positional strata—organizational level, tenure, job category, age, gender or other such factors.

Depending on the purpose of the program in which you are participating, the results of the OCI may be used in various ways. In general, the feedback will focus on the organization’s current culture, measured in terms of “what’s expected” of members, and/or its ideal or preferred culture, reflecting what members believe should be expected to maximize their satisfaction and performance. Additional feedback may center on other factors measured by the OCI (and that are related to culture) such as members’ motivation and satisfaction, the quality of the organization’s products or services, and its capacity to change and improve. The survey results are intended to support organizational development initiatives, quality improvement programs, mergers and acquisitions, and other efforts to improve organizations and their impact on employees, clients, or other stakeholders. Therefore, HSI reserves the right to correct any data collection errors or omissions relating to unit, demographic or positional variables that would otherwise affect the feasibility or accuracy of the feedback reported on groups and/or units within the organization.

Responses to the Organizational Effectiveness Inventory^® (OEI) will be scored and analyzed to provide feedback to your organization on outcomes (i.e., effectiveness at the individual, group, and organizational levels) and on levers for improving its culture and performance. Your data will be combined with that provided by others within your organization, subunit, team, and/or demographic group to generate composite results and unit-level feedback reports. In developing these reports, the survey responses of individuals are aggregated in ways that protect their confidentiality.

Results will be generated and reported only for units and teams with 5 or more respondents (unless members of smaller teams consent to the preparation and delivery of such reports). The same guidelines pertain to the reporting of results for groups identified on the basis of demographic or positional strata—organizational level, tenure, job category, age, gender or other such factors.

The feedback will focus on factors causally related to the organization’s culture and effectiveness with respect to structures, systems, job design, and the skills and qualities of members. It will also focus on outcomes such as the satisfaction of members, cooperation within teams, and organizational adaptability and quality of service. The survey results may be used to identify possible targets for change as well as strategies for enhancing organizational adaptability and the quality of customer service. Therefore, HSI reserves the right to correct any data collection errors or omissions relating to unit, demographic or positional variables that would otherwise affect the feasibility or accuracy of the feedback reported on groups and/or units within the organization.

The responses you provide to the Communication Style Survey items will be scored and analyzed to generate feedback that will be used for leadership, management, and/or individual development via the Perceptive Communications program.

The feedback reports developed on the basis of Communication Styles Survey data describe individuals' communication styles, ability to adapt to the communication needs of others, and oral communication competency. These reports include text, tables, and figures that summarize the survey responses by the focal individual profiled (e.g., the leader or member participating in the Perceptive Communications program) against descriptions provided by other respondents such as their peers, direct reports, or superiors. Others’ responses to the style and competency measures will be combined with those of at least two additional people. However, each of the others’ responses to questions concerning adaptability will be plotted separately (without names). Additionally, others’ responses to the styles questions will be plotted separately (without names) when there is noticeable disagreement in their reports.

The feedback reports are provided to recipients in either electronic or hard-copy format through the consultant, trainer, or coach administering the development program. Note that in most cases, HSI delivers feedback reports indirectly via program administrators rather than directly to the individuals being described. If you do not know who is administering the program in which the Communication Style Survey is being used, you can contact your supervisor or human resources department to discuss how and by whom the report will be delivered.

The survey results are intended to support personal and professional development initiatives and will be used by the focal individuals to establish action plans. Therefore, HSI reserves the right to correct any data collection errors or omissions that would otherwise affect the accuracy or completeness of the feedback provided to the individuals participating in the development program.

Data summarized in individual feedback reports within organizations, departments, courses or training sessions might be combined with data in similar reports to generate composite results and group-level reports. In developing these reports, personally identifiable data are aggregated in ways that maintain individuals’ confidentiality.

Your individual rankings of the items in the Survival Situation will be scored and analyzed to provide feedback to you on the quality of your solution. Your “individual score” will be calculated by comparing your rankings to those of experts and then combined with those of others within your team to generate an “average individual score.” In developing this average, the scores attained by individuals are aggregated in ways that protect their confidentiality. Note, however, that your consultant, facilitator, or trainer may share (or ask you to share) your individual score for discussion and team-building purposes.

The team-level feedback will focus on the quality of the solution developed by your team, the team’s gain (or loss) in quality relative to the average individual score, and whether the team outperformed the best individual member(s). The rankings and scores may also be used to develop feedback on the extent to which members influenced and accepted (individually and collectively) the team’s solution.

This experiential exercise and the scores may be used to identify the need for team development, possible targets for change, and team-building strategies. Therefore, HSI and your facilitator reserve the right to correct any data collection errors or omissions relating to the group or team to which respondents belong (or their rankings or other responses) that would otherwise affect the feasibility or accuracy of the feedback reported to teams and their members.

Data on your team’s performance might be combined with data on other teams to generate composite results. In developing this feedback, the scores of individual team members are aggregated in ways that maintain their confidentiality. However, note again that your consultant, facilitator, or trainer may share (or ask you to share) your individual score for discussion and team-building purposes.