Fast Moving Consumer Goods—Leadership Development

The subject of this case study is a highly respected United States-based multi-national company in the non-food segment of the FMCG industry. This company had been operating in Korea for 30 years, starting as a small representative sales office but transitioning into a medium-sized stand-alone subsidiary via organic growth and acquisition. Following the departure of the local general manager soon after the Asian economic crisis in 1997, a succession of unsuccessful expatriate general managers had left the company in somewhat of a crisis – poor business results, low employee morale and almost non-existent processes driving up employee turnover. Starting in 2005 the company used Human Synergistics’ LSI 1 & 2 to support the recently appointed general manager assess his leadership behaviors and their impact on his employees.

Click here to download the case study.

All logos, trademarks, and registered trademarks appearing on these pages are the property of their respective owners.