Culture Change at the Ohio State University Medical Center

Dr. Fred Sanfilippo was appointed Dean of the College of Medicine and Public Health at Ohio State University and CEO of the OSU Medical Center. The medical center had a three-part mission revolving around research, education, and patient care. Related to this mission was the goal of dealing effectively with the financial challenges facing academic medical centers in the United States. The senior leadership recognized that the key to reaching this goal and succeeding in their mission was first and foremost investing in their people.

Over just a four-year period, the results were impressive. The culture moved from primarily Passive/Defensive (emphasizing Avoidance) to Aggressive/Defensive (high in Competitive norms) and strongly toward the Constructive styles.

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