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Welcome to Human Synergistics’ Privacy Policy

Thank you for visiting our website. Human Synergistics InterConnext GmbH (“HS GmbH, “we”, “us” or “our”) creates and offers, via the Internet, systems, surveys, and exercises for individual, group, and organizational development.

We are committed to protect and respect your privacy. This privacy policy (“Policy”) explains how we collect, store, transfer, use and otherwise process data that identifies you or makes you identifiable as a natural person (“personal data”). When you browse our website https://www.humansynergistics.com/de (“Website”), use our paid services, such as ordering material or other services we offer in return for payment (“Paid Services”) or participate in one or more of our surveys and/or exercises online* (altogether our “Services”), we collect and process your personal data

*For more detailed information about our Survey Policy please see: Human Synergistics’ Privacy Policy for Survey Respondents and Simulation Participants

We encourage you to review the following questions and answers about our practices regarding online information, privacy, your data privacy rights and related issues.

Website Privacy Policy (EN) – Human Synergistics InterConnext GmbH

Who is the controller of your personal data?

Human Synergistics InterConnext GmbH is the controller of the personal data that is collected in the context of our Services. We are responsible for, and control, the processing of your data.

If you wish to contact us, please find our contact details at the end of this Policy.

What personal data do we collect?

In the context of rendering our Services, we may collect your personal data. This personal data regularly includes the following:

If you subscribe to our newsletter: Name, e-mail address and marketing information such as new products, and IT updates, and other Services.

If you contact us (via our Website), e.g., requesting support or information, sending us an inquiry or feedback, or to order our Paid Services: Name, company, job title/function, e-mail address, phone number, country, preferred means of contact, how you heard about us, IP address, information on our communication with you, and any additional information you provide us with.If you merely use or visit our Website: IP address, network file system, browser data, browser type, device type, device ID, Uniform Resource Locators (URL), operating system, the screen resolution of your monitor, the domain name of your internet service provider, language preferences, information on your usage of our Website and online activities.

How do we collect your personal data?

In general, we collect personal data in the following ways:

Personal data you provide to us: Most of the personal data we receive comes to us voluntarily from our Website users, such as in the course of ordering our Paid Services, or contacting us for various reasons.

You are free to choose which personal data you want to provide to us or whether you want to provide us with personal data at all. However, some personal data, such as your name, address, and information regarding requested Paid Services may be necessary for the performance of our contractual obligations. Without providing this information, you will not be able to order our Paid Services or enter into a contract with us.

Personal data collected via technology: As you use our Website, we may collect passive information through the use of cookies. Please see below for more information.Personal data we receive from others: We may receive personal data about you from third parties such as our service providers, law enforcement agencies, marketing partners, and consultants.

Why and on what legal basis do we collect and use your personal data?

The reasons for using your personal data may differ depending on the purpose of the collection. Generally, we use your personal data for the following purposes and on the following legal grounds under the General Data Protection Regulation („GDPR“):

We use your personal data in order to perform our contractual services or prior to entering into a contract with you (Art. 6 (1) lit b GDPR). If you use our Paid Services or contact us to request our Paid Services, we use the provided information to provide you with these Paid Services. Data we use includes: personal data we need to contact you or to communicate with you; correspondence data, and data for invoicing and payment follow-up.

We use your information if justified by our legitimate interests (Art. 6 (1) lit. f GDPR). The usage of your personal data may also be necessary for our own business interests. For example, we may use some of your personal data to evaluate and review our business performance, create financial statements, improve our Services, or identify potential cyber security threats. If necessary, we may also use your personal data to pursue or defend ourselves against legal claims. If you are in a contractual relationship with us, we may use your e-mail address for our e-mail marketing campaigns. You can object to this use at any time by following the link to unsubscribe at the bottom of our marketing e-mails, or by contacting Dana Köring at: Dana.Koering@humansynergistics.de.

We use your personal data after obtaining your consent (Art. 6 (1) lit. a GDPR). In some cases, we may ask you to grant us a separate consent to use your personal data. You are free to deny your consent with no negative consequences. You are free to withdraw your consent at any time. However, please be aware that without your consent we may not be able to provide you with some of our services. If you have granted us consent to use your personal data, we will use it only for the purposes specified in the consent form.

This also includes our marketing campaigns. If you sign up for our e-mail newsletter, or provide us with your e-mail address, you allow us to use this e-mail address for e-mail marketing purposes; we will use your personal data in our e-mail marketing campaigns. You may unsubscribe from our e-mail newsletter at any time. You may also contact us via e-mail, phone or mail at the addresses provided at the end of this Policy to request that we remove you from our e-mail list.

We use your personal data to comply with legal obligations (Art. 6 (1) lit. c GDPR). We are obligated to retain certain personal data because of legal requirements, for example, tax or commercial laws.We will only use your personal data for the purposes for which we have collected it. We will not use your personal data for other purposes. We do not use your personal data for automated individual decision-making.

With whom do we share your personal data?

As required in accordance with how we use your personal data, we will share your personal data with the following third parties:

Our parent company: To support our Services, our parent company Human Synergistics International. The processing is based, as applicable, on your consent, our contractual relationship with you or on the pursuit of our legitimate business interests (Art. 6 (1) lit. a, b and f GDPR).

Service providers and advisors: Third party vendors and other service providers that perform services for us or on our behalf, which may include marketing campaign services, mailing or e-mail services, tax and accounting services, product fulfillment, payment processing, data enhancement services, fraud prevention, web hosting, or analytic services. These third parties include:

 Third Party Purpose

Google Ireland Limited
Gordon House
Barrow Street
Dublin 4, Irland
 Website Analytics
 Odoo
Chaussée de Namur, 40
1367 Grand Rosière
Belgium
 CRM-Tool
 Progress Software Corporation
Global Headquarters
14 Oak Park Drive
Bedford, MA 01730
USA
 Website Platform Provider

QualityHosting AG
Uferweg 40-42
D-63571 Gelnhausen
 E-Mail Hosting Server

Human Synergistics New Zealand Ltd.
Level 4, 1 Kenwyn Street
Parnell, Auckland City, 1052
New Zealand
Website Support and Development

Human Synergistics Australia
Level 6, 41 McLaren St
North Sydney NSW 2060
Australia 
Website Support and Development

Rackspace
1 Fanatical Pl
City of Windcrest
San Antonio, TX 78218
Website Hosting

CodeBru, Inc.
1658 Milwaukee Ave #100-1802
Chicago, IL 60647
USA
Website Development

Perfect Search Media
12 E Ohio St, STE 400
Chicago, IL 60611
USA
Search Engine Optimization

Where applicable, we will make sure that these service providers will, by appropriate data processing agreements, be bound to only process personal data on our behalf and under our instructions. The processing is based, as applicable, on your consent, on our contractual relationship with you or on the pursuit of our legitimate business interests (Art. 6 (1) lit. a, b and f GDPR).

Purchasers and third parties in connection with a business transaction: Personal data may be disclosed to third parties where necessary in connection with a HS-GmbH-related transaction, such as a merger, sale of HS-GmbH assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business, or in the event of bankruptcy or similar proceedings. The disclosure is based on the pursuit of our legitimate business interests or is necessary for our compliance with our legal obligations (Art. 6 (1) lit. e and f GDPR).

Law enforcement, regulators and other parties for legal reasons: Third parties, as required by law or subpoena, or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) enforce our legal claims or to protect the security or integrity of our Services; and/or (c) exercise or protect the rights, property, or personal safety of HS GmbH, our visitors, or others. The disclosure is based on the pursuit of our legitimate business interests or is necessary for our compliance with our legal obligations (Art. 6 (1) lit. e and f GDPR).

How do we protect your personal data?

We have put in place appropriate technical and organizational measures to safeguard and help prevent unauthorized access, maintain data security and prevent its loss, and correctly use the information we collect online.

Where and how long do we store your data?

We store all data related to out clients for up to 3 years after the end of our business relationship with them, unless we are obliged to retain personal data longer due to statutory retention periods. For example, certain business and finance information has to be stored for up to ten years. 

We store Survey Data on a server hosted by Rackspace in Franfurt am Main, Germany. Visit their website to learn more: https://www.rackspace.com/en-us/about/datacenters. For the retention period of our survey data please visit our separate policy: Privacy Policy for Survey Respondents and Exercise Participants

How do we use Cookies?

In order for us to provide you with the best experience while visiting our Website, we use cookies. They help us to match your interests with the content of our Website.

Cookies:

Cookies are small pieces of data, in the form of text files, that are sent from a website, stored on your computer by your web browser while you are browsing. Their purpose is to enhance your browsing experience by providing information to website operators about how you use the website, and by remembering your preferences.

The duration of the cookie staying on your browsing device depends on the type of cookie; there are two types: persistent cookies, and session cookies. Session cookies are erased when you close your browser and are not retained. Persistent cookies are stored on your device even after you close your browser, and automatically deleted from your system after the below stated time period, or when you manually delete the cookie.

Human Synergistics uses the following Google Analytics persistent cookies:

 Cookie Name:      Expiration Time:          Description: 
 _ga                       2 years                      Used to distinguish users

Human Synergistics uses the following Google Analytics session cookies:

Cookie Name:      Expiration Time:          Description:
_gid                       24 hours                     Used to distinguish users
 _gat                      1 minute                      Used to throttle request rate

Additionally, Human Synergistics also uses the following persistent cookie:

Cookie Name:Expiration Time:     Description:
sf-tracking-consent      9999days Tracks consent 

How to manage cookies:
Use the browser with which you are viewing this Website to enable, disable or delete cookies. Please follow the directions provided by your browser on how to proceed, usually located under “Help,” “Tools,” or “Edit” settings.

What rights do you have?

We want you to understand your rights and choices regarding our processing of your personal data. Depending on how you use your personal data, these rights and choices may include the following:

Right of access: The right to obtain access to your personal data.

Right to rectification: The right to obtain rectification, without undue delay, of your personal data where that personal data is inaccurate or incomplete.

Right to erasure: The right to obtain the erasure of your personal data without undue delay in certain circumstances, such as where the personal data is no longer necessary in relation to the purposes for which it was processed.

Right to restriction: The right to obtain restriction of the processing undertaken by us on your personal data in certain circumstances, such as, where the accuracy of the personal data is contested by you for a period of time enabling us to verify the accuracy of that personal data.

Right to portability: The right to portability allows you to move, copy or transfer personal data easily from one organization to another.

RIGHT TO OBJECT: YOU HAVE THE RIGHT TO OBJECT TO ANY PROCESSING BASED ON OUR LEGITIMATE INTERESTS WHERE THERE ARE GROUNDS RELATING TO YOUR PARTICULAR SITUATION. YOU CAN OBJECT TO MARKETING ACTIVITIES FOR WHATEVER REASON WHATSOEVER.

For cookies or e-mail marketing, please use the  following easy-to-use options:

Cookies Settings and Preferences: You may disable cookies and other tracking technologies through the settings in your browser.

E-Mail Settings and Preferences: If you no longer want to receive marketing e-mails from us, you may choose to unsubscribe at any time by clicking the unsubscribe button in our Newsletter or contacting our Marketing Manager at info@humansynergistics.de.

In addition to the rights listed above, you also have the right to lodge a complaint with a data protection authority. Further information about how to contact your local data protection authority is available at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you wish to exercise one of your rights, or if you have any questions or concerns, please contact us

via mail at privacy@humansynergistics.de

or at

Human Synergistics InterConnext GmbH – Data Privacy Team
Krampenhausweg 1
40882 Ratingen, Germany

How can you contact us?

For information about our products and services, please e-mail us at info@humansynergistics.de or call us at +49 2102 1482298. Please visit our Website at www.humansynergistics.de.

Human Synergistics InterConnext GmbH
Krampenhausweg 1
40882 Ratingen, Germany

For support using our survey or exercise Websites, please e-mail us at service@humansynergistics.de.