Search Results for: gm culture crisis case study a tragedy missed opportunity

A Historic Shift in Expecting Leaders to Understand and Evolve Culture

Tim Kuppler

We are experiencing a historic shift in how people view the importance of culture and culture change. As a result, most CEOs and other top leaders will be expected to understand and deal with culture challenges proactively, or they will be considered both financially and morally negligent. Yes, financially and morally negligent. We are seeing top leaders held accountable for their own behavior and for unacceptable behavior deep in their organizations at a level we have never witnessed before. This is driven by a much greater culture shift in society—and it is long overdue.

A bold vision to truly evolve your culture

Tim Kuppler

CEOs continue to publicly proclaim their efforts to manage significant and meaningful culture change. Some miss the mark and show their lack of understanding this critical topic. Others, like Satya Nadella of Microsoft, share a much clearer vision and appear like they truly “get it.”  What separates the visionary and capable culture champions from the vast majority of leaders that don’t understand the culture fundamentals?

Lessons from the VA…leaders get your houses in order

Kathryn Baker

New information about the inadequacies of leadership at the U.S. Veterans Affairs (VA) medical centers continues to be revealed daily. The headlines astound, “Bad VA care may have killed more than 1,000 veterans, senator’s report says.” In summary, for years the wait times reported by many medical centers in the management system for measuring effectiveness were simply false. As a result, veterans have not been served well and most everyone is outraged.

GM Culture Crisis Case Study – A Tragedy and Missed Opportunity

Tim Kuppler

The GM ignition switch recall tragedy led to at least 13 deaths and was the result of 11 years of failure on many levels.  It’s a live case study on a sad culture crisis we all can and must learn from since culture is the most powerful force in organizations.  Rarely do we have a chance to pull back the covers and see a culture with some serious dysfunction from an organization that still accomplishes amazing work on a global scale in spite of it all.