Returns & Conditions

Returns

To ensure proper credit/refund for returnable items, please call our Customer Services Team on +44 1624 620320. Items must be returned within 30 days of invoicing and credits are issued less packaging and shipping charges. Credits/refunds will only be issued for items returned in saleable condition. The following items are not returnable: Leader’s Guides, DVDs, Feedback Reports, flipcharts, PowerPoint® presentations, and outdated materials.

Terms and Conditions

For initial orders, pre-payment is required prior to materials being dispatched.  For any subsequent orders, our terms are NET 14 days from date of invoice.  For those clients operating a Purchase Order system, a valid PO number is required prior to shipment of materials.  Our preferred method of payment is BACS (Bank transfer), we do accept major credit cards (for which there is an additional credit card handling fee applied) MasterCard, Visa, American Express. We regret that we are unable to ship materials when accounts are overdue. Sales tax will be added to order totals where applicable. Tax-exempt groups must provide a copy of their tax-exempt certificate. Prices, discounts, terms, and conditions are subject to change without notice.

Copyright Policy

All publications of Human Synergistics International and its associated authors are copyrighted. Their reproduction, display, posting on the internet, adaptation or translation, in whole or in part, is a violation of copyright law. This policy applies to, but is not limited to, any survey or simulation, the Circumplex, reports, tables, charts, norms, answer sheets, scoring devices, or other material found in instruments, manuals, brochures or books. We pursue all copyright infringements. While we’re not vengeful, we are provokable®.